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Crisis Resolution & Home Treatment Teams (CRHTT)

We provide a service to the people who are experiencing mental health problems that are in crisis or would perhaps require hospital admission. The service definition of 'Crisis' is presentation of an individual whose normal coping mechanisms and resources have become overwhelmed by the onset or relapse of a severe mental illness, or through experiencing significant situational change and the crisis renders the individual and carer unable to manage their changed circumstances, presenting a risk to themselves or others, thus requiring an urgent specialist assessment of their mental health needs. The crisis needs to be sufficiently serious to require in-patient treatment if home treatment interventions were not available.

We aim to provide a safe and effective alternative to in-patient care by helping people through times of mental health crisis in their own home environment. We operate a 24 hour service.

Our aims include:

  • We will respond and provide immediate triage by call handler, and an assessment will be provided within 4 hours
  • Act as a gatekeeper by the prevention of avoidable admission to hospital of persons experiencing mental health crises
  • Facilitating admission to hospital or crisis accommodation or day treatment service where this is the most appropriate intervention
  • Minimise the length of hospital admission by facilitating early discharge and access to intensive home treatment

The team is made up of:

  • Psychiatrists
  • Nurses
  • Support Time and Recovery Workers
  • Social Workers
  • Psychologists
  • Occupational Therapists
  • Admin Supports

How to access the service

The team will accept referrals for adults (16 years old and over) with severe mental illness (e.g. schizophrenia, manic depressive disorders, severe depressive disorder) with an acute psychiatric crisis of such severity that, without the involvement of a Crisis Resolution & Home Treatment Team, hospitalisation would be necessary.

Referrals can be made by the Care Coordinator or Single Point of Access within working hours. Outside of working hours (after 5pm) referrals can be made directly to CRHTT by service users, their relatives or carers (if known to the service), out of hours GP and police.

Where the service is provided and how to contact us

We endeavour to see service users in their own homes, provided there are no risks to the staff attending.

We also see service users at our local outpatient department, GP surgeries, local Complex Care and Treatment Team (CCTT) and also use other recognised and reputable resource centres.

Blackburn, Hyndburn & Ribble Valley
We are based at:

Daisyfield Mill
Appleby Street

Tel: 01254 226074

Blackpool, Fylde & Wyre
We are based at:

Hope House
162 Whitegate Drive

Tel: 01253 956280

Burnley, Pendle & Rossendale
The Team operates from Pendle House between 7.30am and 9.00pm every day:

Pendle House
Leeds Road

The Night Team are based at Pendleview, Royal Blackburn Hospital from 9.00pm to 7.30am:

Royal Blackburn Hospital
Haslingden Road

Haslingden Road

24 hour access Tel: 01282 657222

Chorley & West Lancashire
Tel: 01772 773525

Lancaster & Morecambe
We are based at:

East Barn
Pathfinders Drive

Service User Tel: 01524 550199
Professional Tel: 01524 550198

Preston & South Ribble
The team is based at West Strand House. We provide our service at this base, in service users homes or other facilities identified as appropriate with the team and the service user within the community or in other organisational buildings.

Preston & South Ribble CRHTT
West Strand House
Strand Road

Tel: 01772 773433

Patient Information Leaflets

With our leaflets we aim to give you information about the Trust in general, our services and treatments, and to provide useful information for service users and their carers.

Please follow this link for more information