When Can You Expect To Receive Help

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    When can you expect to receive help?

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    Community Support - your community has a range of services including some Sure Start services and the services families and communities provided for themselves.

    Health Visitors work to develop these and make sure you know about them.
    Health Visitors are key in delivering the Healthy Child Programme; it requires health Visitors to deliver and co-ordinate care to families from the antenatal period until the child attends school.

    Universal Services from your health visitor and team to provide the Healthy Child Programme to ensure a healthy start for your children and family (for example advice on immunisations, health and development checks), support for parents and access to a range of community services/resources. The Healthy Child Programme requires Health Visitors to deliver and co-ordinate care to families at key stages:

    • When you are 28 to 36 weeks pregnant
    • When your baby is 7-14 days old
    • When your baby is  6-8 weeks old
    • When your baby is 8-12 months old
    • When your child is 2-21/2 years old

    Families with children under five will also have contact with their health visiting team on moving into the area.

    Universal Plus gives you a rapid response from your Health Visiting team when you need specific expert help, for example with postnatal depression, a sleepless baby, weaning or answering any concerns about parenting.

    Universal Partnership Plus provides ongoing support from your Health Visiting team plus a range of local services working together with you, to deal with more complex issues over a period of time. These include services from Sure Start Children's Centres, other community services including charities.

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