Learning Disability service improvement project


Learning Disability service improvement project

The specialist learning disability health team in Lancaster and Morecambe has teamed up with patients to ensure that they’re focusing on what matters the most when caring for people who have a learning disability.

The service held a celebration event this week to mark the ‘Making the Service Even Better’ project and to spread the word about the progress the project has allowed them to make. The event was open to staff, patients, their families and partner organisations who have been involved so far. One patient shared the fact that they have gained enough confidence through being involved that they are now setting up an advocacy group and another has taken on the challenge of running a men’s cooking group with support from his provider to help others to connect with each other and gain new skills.

Emma Munks, Clinical Psychologist in the Learning Disability Health Team at Lancashire Care NHS Foundation Trust said:

“This has been an amazing project and it has taught us so much as a service. We’re always striving to be the best we can be and by working together as a team with our service users we have been able to really focus on what matters to people so we can consistently provide a good service to our patients and their families.

“We were absolutely delighted with the turnout at the celebration event and the amount of people who have worked with us to deliver a service that meets their needs. Working with the people who use our services has been so important and means that we’re not just providing a service that we think is good, but that we’re proving a service that meets their needs and makes them feel safe and in good hands.”

The ‘Making the Service Even Better’ project uses a service improvement methodology from the Kings Fund called Experience Based Co-Design which has been instrumental in helping the team to develop accessible information and effectively capture the difference the project has made to patients.

The service works directly with people with a learning disability to promote good health and wellbeing, provides support and advice to carers, care providers and other professionals, to improve the way they help the people with learning disabilities that they care for.

Published 20th Mar 2017




Trust listed for prestigious national awards

Mindsmatter Support this Mother’s Day

Standardised packaging to be compulsory starting May 2017

Challenging stigma around TB on World TB Day

Learning Disability service improvement project

Health staff celebrating their achievements

Take expert help to quit on No Smoking Day

New sexual health clinic to open in Morecambe

If you have diabetes then look after your kidneys

New programme to get children in BwD off to the best start in life

Nutrition and Hydration Week

LCIA Test Bed successfully installs technology in 100 homes

Empowering women on International Women’s Day

Open day for qualified and soon to be qualified nurses

Puppy in training to help children with learning disabilities and autism

Eating Disorders Awareness Week 2017

Local Rotary Club makes donation to older adults with Dementia on the Fylde Coast

Consultant Psychiatrist in Lancashire wins regional award

Health organisations on the Fylde Coast are joining forces to ensure that older people are receiving the best care

If sex is on the cards thisValentine’s Day, make it safe

Running Matters

Trust to launch legal services database to cut spending on legal fees

This Stylist Listens Project

Local Trust appoints new Non-Executive Director

Sexual Health needs to be prioritised during LGBT History Month

Children centres in Lancashire secure international UNICEF award with help from Lancashire Care

Psychiatrist with the Trust appointed chair on prestigious national committee

Community Mental Health Survey 2017

Helping People to be ‘Appy’

Older people are receiving ‘high quality care’ in local inpatient mental health wards

Health professionals back Cervical Cancer Prevention Week

Less than a week to go to vote for the winner of the People’s Choice Award 2017!

Blue Monday Support

The Wellbeing and Mental Health Helpline needs volunteers!

National STI Day on 14 January 2017

Lancashire Care Receives Good Care Quality Commission (CQC) Rating

MyPlace project to help young people in Lancashire

Improve Your Sexual Health in 2017 

Managing diabetes during Christmas and New Year

Cook safe during Christmas and New Year

Vote for the winner of the People’s Choice Award 2017!

Be aware of second hand smoke during Christmas

Military Veterans urged to get support over Christmas

Don’t get more than you bargained for after a night out!

Look after your mental wellbeing this Christmas time

Bipolar UK Christmas Donation at The Orchard

LCIA Test Bed recruits first patient

Join Our Health Our Care in shaping your NHS

The Wellbeing and Mental Health Helpline is here to support during the festive period

New Lancashire Mental Health Service Offers A&E Alternative

Dispel stigma around HIV and AIDS on World Aids Day

Royal College of Psychiatrists Awards Success

Lancashire Clinical Research Facility Awarded Prestigious Funding

Trust’s Life-Changing Donations to Charity Dogs for Good

Commitment to work collaboratively in Southport and Formby

One Week Left To Vote For The Peoples Choice Award 2017

Get tested for HIV

Awards for Lancashire Care on World Diabetes Day

Lancashire Care is looking to grow its nursing workforce!

New NHS community services provider announced

Nominate a team, individual or service who you feel should be recognised for their hard work and determination

Movember Geocache Walk  

National NHS campaign launches in Lancashire urging people to stay well this winter

Sexual Health Clinics in Central Lancashire

Sexual Health Clinics in East Lancashire

Sexual Health Clinics in West Lancashire

Sexual Health Clinics in North Lancashire

Celebrating Occupational Therapy Japanese Style!

Quit smoking during Mouth Cancer Action Month

Support Military Veterans this Bonfire Night

People’s Choice Award 2017

Therapeutic artwork exhibition

Lancashire Care secures wins in Prestigious National Awards

Road Safety a Priority during International Walk to School Month

Opting for healthier options during National Curry Week

Launch of Child and Adolescent Learning Disability Service

Hypo Awareness Week celebrations

Mindsmatter Psychological Therapies for People Living with Obsessive Compulsive Disorder

Local helpline here to support as part of World Mental Health Day (WMHD) 2016

East Lancashire peer support for Obsessive Compulsive Disorder (OCD)

Military Veterans advised to seek support as part of World Mental Health Day 2016

Local Mindsmatter Service raising awareness for World Mental Health Day 2016

Sexual health clinic opens in Fleetwood

Health Visitors Week 26-30 September

How will you quit this Stoptober?

Local residents invited to World Mental Health Day event at Turf Moor

Breastfeeding is natural and should be the norm

Bay Health and Care Partners Pledge Bright Future for Health Across Morecambe Bay

Tree of Discovery Commended by National Charity

Homes are now the main source of exposure to second hand smoke for children

Lancashire Care shortlisted for prestigious national awards

World Alzheimer’s Month

The Wellbeing and Mental Health Helpline saved my life

Students can quit smoking and save money

Front Room on Tour

Easy access to online porn causing sexual health problems

Lancashire Care ranked among top 50 UK employers

Mindsmatter Silver Cloud

Student nurses welcome to attend careers event

Smokers with diabetes urged to self-refer themselves to the Quit Squad

Lancashire Mental Health Provision - Update

The Wellbeing and Mental Health Helpline is looking for volunteers

Front Room on Tour!

Dementia work in Lancashire is ‘Fabulous’

New system to enable people with long term conditions to remain well at home

The Wellbeing and Mental Health Helpline is encouraging people who are experiencing low mood or distress to get in touch

Pregnant Smokers Encouraged to Quit Smoking

Have you thought about a career as a school nurse?

Lancashire Care Shortlisted in Three Categories in Prestigious National Awards

Senior Clinical Psychologist with Trust has Chapter Published 

Sexual Health Service receives Lesbian Gay Bisexual and Transgender (LGBT) Quality Mark

Nurseries Urged to Support Breastfeeding Mothers Returning to Work

World Hepatitis Day 2016

Mindsmatter support for students during exam results

Pledge to make a difference in lives of people with dementia 

Military Veterans’ Service here to support

Improvements to be made at The Harbour after local Healthwatch listen to service users

Heatwave Advice

How are you today?

Quit Squad help during Eid

Calling All Nurses!

Armed Forces Day

“I’ve played a part in helping people make healthy choices for their future.”

Student nurse wins prestigious national award for outstanding achievement

Helpline available for support

Celebrate Breastfeeding Week

Mindsmatter support for people with diabetes

Men’s Health Week 2016

Celebration for Carers

Help at hand for people with diabetes who are fasting in Ramadan

Help available for Eating Disorders

World No Tobacco Day 2016

Employers can support breastfeeding mums

Online form improves access to Mindsmatter

Volunteer with Lancashire Care secures prestigious award

Mayor praises efforts of mental health café during celebrations

Dementia pub and café open in Lancashire

Parents can do wonders in preventing tooth decay and gum disease in children

International Clinical Trials Day

Action for Brain Injury Week

International Nurses Day 2016

Secondhand smoke has huge impact on children’s health

Plans for dementia pub in Lancashire

Smoking increases risk of strokes and heart attacks

One Week to Go! Mental Health Awareness Week 2016

Cycle against Stigma

Help at hand for people with debilitating illness

Soapy Suds cleans up at awards!

Lancashire Care’s Infant Feeding Team secures international UNICEF award

Unhappy childhood experiences impact health and wellbeing later in life

School girls encouraged to vaccinate against HPV

Live Healthy Gain Extra Time

Don`t suffer in silence

Pupils and parents encouraged to hop on their bikes and get healthy

Seeking help is a sign of strength

Mental Health Awareness Week 2016

NHS worker given prestigious award for compassionately caring for patients

Blackpool NHS worker given prestigious award for achievements

Teenage volunteer named Lancashire High Sheriff’s Young Citizen of the Year

Staff Awards Celebrations 2016

New messaging service for young people to access school nurses

Lancashire Care NHS Foundation Trust shortlisted for national FFT awards

Learning from Mistakes – Lancashire Care Rated Good

Take expert help to quit smoking on No Smoking Day

New and improved access to Mindsmatter!

Lancashire residents encouraged to share breastfeeding experiences

Self-Injury Awareness Day

Eating Disorders Awareness Week

Health professional working to improve care for children across Europe   

Service users shortlisted in national awards

Initiative to encourage more people to get involved in dementia research

Calling All Nurses

Time to Talk to reduce stigma

Vote for the winner of the People’s Choice Award!

Love Your Liver

Diabetes Management

Know your limits

Mindsmatter in St Helens 2016


Ditch the sugar this New Year

First UK Trial Success

New Year New You!

Help for Military Vets this Christmas

Help for Military Vets this Christmas 2015

Stamp out the cigarettes this New Year

Think Positive: Rethink HIV  

Help for the Festive Season

A listening ear for the festive season

New Trust Governors

Dry January

Christmas Cooking Code

Positive sexual health this Christmas

Real men grow beards

Take action against sugar

Drink Driving – Do you know the facts?

Peerfest 2015

Three steps to stopping smoking

Lancashire Nurse recognised by Nightingale of the North Awards

Mindsmatter in East Lancashire

Stay Well This Winter

Road safety this winter

If in doubt, get checked out

Mental Health unit awarded for design

Students in Lancashire vote Trust tutor as best!

Start Each Day Right

Alcohol – What’s the harm?

Community inpatient unit in Longridge labelled ‘Wonderful’ by patients

Support available for military veterans

Quit Squad helping pregnant women to stop smoking

The Harbour Official Opening

Rapid Intervention and Treatment Team for Older Adults in East Lancashire

Health Trust continues to Support Local Charity

Lancashire Care making improvements following CQC inspection 

People’s Choice Awards 2016 – One Week Left!

School Nurses needed!

Lancashire Hair get involved in Movember!

Quit Squad here to help you all year round!

Social worker commended for giving service users and their families a voice!

Join Us!

Peoples Choice Awards 2016

Lancashire health trust nominated for international Dementia award!

Lancashire’s Stop Smoking Service is here for you!

Will you quit for two?

Positive Practice nomination for North Lancashire social worker

Smoking Banned in Cars

Get to Goa

Self-Help for Self-Injury resource receives national recognition

Stop Smoking with the support of a celebrity!

'This is me' Dementia tool launched in Lancashire

PNE players supporting public Dementia event!

Celebrity 'Lock In' for Students in Lancashire

Improving Patient and Public Involvement is Key!

Circles of support for people living with Obsessive Compulsive Disorder

Helpline available for students

Goal Difference

World Suicide Prevention Day 2015

Sexual Health Awareness Week 2015

Sign up for Dryathlon today!

Leyland Health Mela 2015

Lancashire Care appoints new member to its Trust Board

World Alzheimer's Month

Children & parents reminded to 'Stop, Look and Listen!'

Adolescent Inpatient Unit is Accredited with Excellence!

Mindsmatter in St Helens 2015

Health workers recognised as Care Makers

Trust Recruiting New Chair

Contract Win for Lancashire Care

We Need You!

Pastels Artwork Put On Display

Teenage Pregnancy at an all-time low in Burnley!

SilverCloud launch to help ease low mood

Swap the Sugar this Summer

Quit Squad on hand to help

Be Involved!

Staying Active during the summer break

World Hepatitis Day

A day at Downing Street

Team awarded national accreditation

Quit Squad here to help during Ramadan

Be Clear on Cancer

Lung Cancer Awareness Month

Research Nurses hold national dementia research conference

Dogs for the Disabled

Chief Executive becomes the first Macmillan Alumni Patron

Breastfeeding Friendly Places

Quit Squad support during Ramadan

Believing in Breastfeeding 2015

Mental health service for veterans secured

National Smile Month

Child Safety Week

Welcome Call Tool Shortlisted for National Award

Big Bike Revival

Join our team!

A Collective Voice in Nursing

Wellbeing and Mental Health Helpline Volunteers

Mental Health Matters

Quit Squad on hand for support

Take a Google Tour at The Harbour

Over 50 years' NHS service

Goal Difference!

Don't suffer in silence

Lancashire Care awarded contract for Liverpool prisons

No need to lose Sleepio!

Preston Health Mela

The Big Bowel Roadshow is coming to town

Staff Awards Celebrations 2015

Increased healthcare support at police stations and courts

Top 50 Chiefs

Chlamydia Challenge

World TB Day

Sustainable Energy at The Harbour

GUM Services Return to Blackburn

Rheumatoid Arthritis Support Group

Lancashire Nurse awarded Queen's Nurse Title

Be a Volunteer 2015

Eating Disorder Awareness Week

New laws will make it illegal to smoke in private vehicles carrying children

Successful Open Day at The Harbour

Last chance to vote for the winner of the People's Choice Award!

Launch of new talking therapies service for Lancashire

The Harbour Open Day

Quit Squad on hand to help smokers

Local Nurse set to help out in Africa

Lancashire Care supports the "Hello my name is..." campaign

Vote for the winner of the People's Choice Award!

Service Praised After MP Visits

Make Smart Swaps towards a healthier future

Fit Squad's New Look Website

Lancashire Care is now smokefree!

Vote for the winner of the People's Choice Award

Stay safe during party season!

Top Tips for a Stress Free Festive Season

Top Tips for a Stress Free Festive Season!

Stay safe during party season

A helping hand for parents

A listening ear during the festive period

The Harbour Key Ceremony - December 2014

HIV Awareness

Eating Disorder Services

The Harbour is Recruiting!

Mouth Cancer Action Month

The Harbour Key Ceremony

Lancashire diabetes course receives award after engaging ethnic communities

Lancashire leads North West Stoptober sign-up

Success at the Positive Practice Awards

Stress Awareness Day

Alcohol Awareness Week

World Diabetes Day

Nursing Times Awards 2014 Winners

Contact Centre Hero

Children's Mental Health Taskforce

People's Choice Award

Breast Cancer Awareness Month

Innovative new flu vaccine comes to Lancashire

World Mental Health Day

Community Cafe set to open at The Harbour

People's Choice Award October 2014

Schools encouraged to sign up to support breastfeeding

Hypo Awareness Week

Wellbeing and Mental Health Helpline

PLACE Assessments Success

Be a Health Visitor

2014 Community Mental Health Survey

Sexual Health Awareness Week 2014

Stoptober 2014

Top 100 Best Places to Work

The Harbour is Recruiting

Lytham Windmill is a Blooming Success

Cycle to Work Day

People's Choice Award September 2014

New Well Baby Clinic

More Success for Grow Your Own Project

New Self-Referral Form for the Quit Squad

Drop-in Sessions for New Inpatient Facility

Recruitment at The Harbour

Stay healthy for the ones you love

Helpline for residents in Lancashire

Get Active This Summer

The Orchard is Officially Open!

Research Team Shortlisted for National Award

Safeguarding Conference

Family Centre Success

A helping hand for new parents

Moss View Official Opening

Helpline for residents in East Lancashire

Quit Squad on hand during Ramadan

Lancashire Health Expo

Believing in Breastfeeding 2014

Trust Chief Executive Appointed as a Trustee to NHS Confederation

Health Improvement Service are now Accreditors for the Nationally recognised Workplace Health Charter

Mental Health Helpline needs you!

World No Tobacco Day

New support group for local mums

Acquired Brain Injury (ABI) Support 2014

Dementia talk at national conference

Lancashire team lead the way in dementia research

Lancashire team lead the way in dementia research - Dr Salman Karim

Be Mindful

Hear us Roar!

Children and Families Team Wins National Award!

Fylde and Wyre ' working together to support people with dementia

'You can do it!'

I can't thank them enough!

Long Term Conditions Survey

New Unit Opens its Doors

Be a Volunteer 2014

Lancashire Care wins technology funding

NHS Sustainability Project wins National Award

Don't Rush to Flush!

Healthy Start for Families

Staff Awards Celebration

Positive practice in mental health

Opportunity for a local business

Mental health helpline needs your help!

Planting the seed for change

Helpline for East Lancashire residents

Watch the salt

Parents receive NHS Excellence in Participation Award!

Stop smoking service working to lead smokers to victory

Free weight management programme

New Chief Operating Officer Appointed

'Topping Out' at The Harbour

System set to improve care

Eating Disorder Awareness

NHS Change Day

Lancashire Leader Awarded the Queen's Nurse Title

We couldn't have done it without each other!

Sugar swap advice

New Director joins Lancashire Care's Board

Lancashire Care - Childhood obesity awareness

Market Place Mobile Device

Service User Development Worker

BBC Radio Five Live Interview

Lancashire Care NHS Foundation Trust - Press Release

EIS Make Video

Relaxation Podcasts

See what The Harbour will look like!


Quit Squad help during Diwali

Reducing Restrictive Practices

Leyland Health Mela 2014

Help prevent any unwanted gifts this Valentine's Day

Bid to improve Clayton's smiles

Brierfield Pre-school Receives 'Smoke Free Homes' Promotion Award

Get the year off to a good start!

Lancashire smokers urged to quit in January for a healthy 2014

Charity fundraiser

Health Improvement Service achieves staff winter walk4life challenge!

Pressure Ulcer Awareness

Mouth Cancer Awareness

Single Point of Access for Contraceptive Clinics

Preston's Rheumatology Team awarded for excellent care

Early Start Team wins Nursing Times Award!

Care and Support Minister Visits Early Intervention Service

Altham Meadows update

Breast Cancer Awareness

Local walks changed my life!

Stop smoking support for Lancashire smokers

Recovery Orientation in Secure Services (ROSS) conference

Free weight management programme - October 2013

Mental health helpline needs your help! - 2013

Charity launches ground-breaking project with Lancashire NHS to improve schizophrenia care

Trust looking for Affiliate Members

Join our Fit Squad and walk for your health

Centre of excellence set to continue

Early Start team shortlisted for national award

Trust introduces website advertising

Lancashire on the map at national conference

Lancashire Care NHS Foundation Trust awarded for being baby friendly

Mental health helpline in East Lancashire

Lancashire Care awarded for being baby friendly

Childhood obesity awareness

Lancashire Nurse Awarded the Queen's Nurse Title

MBE for public services to health and to the community

Small steps to child safety

Healthy smiles

Stop smoking plea for play areas

Acquired Brain Injury (ABI) Support 2013

Free weight management programme - May 2013

Lancashire at the forefront of wound care

Lancashire Care needs your help!

Staff working to prevent infection

Quality Network for Inpatient CAMHS accreditation

Walk your way to a healthier lifestyle