Community Emergency Response Team (CERT)

The team provide Intermediate Care and Rapid Response services to the people of Southport and Formby. CERT is a multi-disciplinary service which includes Nurses, Occupational Therapists, Physiotherapists, Social Workers, Healthcare Assistants and Therapy Assistants. Intermediate Care is delivered to people in both a bed based and home based setting.  It involves the provision of Therapy, Nursing and Social Work services to those recently discharged from hospital or who have been referred by another community service.  Alternatively the individual may have been stepped down from hospital or up from the community into one of our Intermediate Care beds within Chase Heys.  The patient may also be admitted to a sub-acute bed within Manchester house if they have increased health or social needs but less intensive therapy requirements and are too ill to remain at home but do not require hospital.

In addition we provide a Rapid Response service to people within the community who have a health and/or social crisis. Again this is a multidisciplinary approach involving all aspects of the CERT service and can be accessed by any professional including GP’s, District Nurses, Social Workers and any Third Sector organisation.

The team also provide an in reach assessment service in the Southport and Ormskirk hospital trust.

This service provides same day (within 2 hours) assessment within the hospitals to assess and identify patients suitable to access the bed based Intermediate Care Service.

How to access the service

The service is open to any person over the age of 18 with a Southport and Formby GP who has an acute health, therapy and/or social need. It would be expected that the period of intervention by the service would be no longer than four to six weeks. Referrals are accepted from all health and social care professional bodies but we do not yet accept self-referrals or referrals from the general public. Following CERT input patients may require further interventions by longer term health and social care teams i.e. Community Therapy or Home Care agencies.

The service can be accessed by telephone or by paper therapy referral form. The paper based referral process is the one preferred by the acute trusts with direct telephone access used most frequently by community practitioners.

Where is the service based

Our services are provided in the community area of North Sefton and within our bed based units in Chase Heys respite centre and Manchester House Nursing Home.

How to contact us

Our services are provided in the community area of North Sefton and within our bed based units in Chase Heys respite centre and Manchester House Nursing Home.

The CERT base of operations is:
GP on Call building, Southport Hospital, Town Lane, Southport PR8 6PN

Chase Heys Respite Centre:
69 Chase Heys, off Bibby Road, Southport, PR9 6LG

Manchester House Nursing Home:
83 Albert Road, PR9 9LM

See also: