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NHS worker given prestigious award for compassionately caring for patients

Posted on the 14th April 2016

A frontline worker from Preston with the Lancashire Care NHS Foundation Trust has been given an award for showing compassion and care to patients waiting for their appointments.

Bridget Horn, a Healthcare Support Worker in the Rheumatology Team based at the Minerva Health Centre in Deepdale, Preston, won the Compassionate Care Award at the Trust"s annual Staff Awards for 2016. Bridget works alongside clinic nurses in the Rheumatology Department and was noted for the care and kindness she shows to people waiting for their appointments.

Dr Amanda Thornton, Director of the Adult Community Network, said, "Bridget has continuously played a significant role in actively making a difference to people she comes across in her professional working life. She was nominated by her colleagues who say she is 'nursing"s 6Cs" rolled into one. She was nominated for the care and kindness she shows to people waiting for their appointments and has been described as exhibiting warmth and friendliness when approaching, greeting and introducing herself to patients and their families which makes them feel relaxed."

Bridget Horn, Healthcare Support Worker in the Rheumatology Team, said, "I"m extremely delighted to have been given this award for simply doing my job as best as possible. Receiving healthcare can be a really daunting experience for some patients, and it"s important that the people who come are made to feel comfortable and cared for. It was a fantastic evening and I haven"t still got over the fact that I won this award. I"d just like to thank my colleagues for being so fantastic in nominating me and members of the public for giving me the opportunity to show care and compassion to them."

The awards ceremony was held at the De Vere Hotel, Blackpool, and was sponsored by Corporate Design Company Ltd, Concept 4, Ernst and Young, Healthcare at Home, Ryhurst Limited and Vinci Construction UK.