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Volunteer Night Owls needed for the loneliest time of night

Posted on the 7th April 2017

Lancashire Care NHS Foundation Trust’s Wellbeing and Mental Health Helpline is looking for caring and compassionate individuals who have an interest in mental health to volunteer as a weekend ‘Night Owl’ within their busy listening service.


Lancashire Care NHS Foundation Trust’s Wellbeing and Mental Health Helpline is looking for caring and compassionate individuals who have an interest in mental health to volunteer as a weekend ‘Night Owl’ within their busy listening service. 

The Wellbeing and Mental Health Helpline is looking to recruit volunteer ‘Night Owls’ who can spare a minimum of one four hour session a fortnight on Saturdays and Sundays 8pm until Midnight. Late evenings prove a very difficult time for the callers with these callers often feeling alone and the helpline offers support through the listening service. Those interested in becoming a Night Owl will be required to complete a 4 week training package and full reference and DBS checks will be made.
Pauline, the Wellbeing and Mental Health Helpline Manager said:

“Volunteers are a necessity within the Wellbeing and Mental Health Helpline, especially during our busy weekend evening shifts. During these hours we receive a high volume of calls and it is important that we have enough volunteers to provide the listening ear the callers require.

“We really value the contributions from each and every one of our volunteers and we recognise that they help us to provide excellent care and support to people in Lancashire. 

“Volunteering as a Night Owl will allow people to learn new skills, build on existing ones, meet new people and make a difference to so many lives in Lancashire!”

The Wellbeing and Mental Health Helpline is an out of hours telephone service available to anyone concerned about their own mental health or that of someone they know. The helpline provides emotional support to anyone experiencing distress and aims to empower callers through information to make their own choices about how their health care needs may be met. The service also signposts callers to additional services to help with overall wellbeing, including eating disorders, domestic violence and sleeping problems. The helpline is open Monday to Friday 7pm to 11pm and Saturday and Sunday 12 midday to 12 midnight.

For more information about the vacancies within the Wellbeing and Mental Health Helpline service, please contact the helpline admin office on 01253 447900 or visit www.lancs-mentalhealthhelpline.nhs.uk. 
 

Pauline, the Wellbeing and Mental Health Helpline Manager said:

Volunteers are a necessity within the Wellbeing and Mental Health Helpline, especially during on busy weekend evening shifts. During these hours we receive a high volume of calls and it is important that we have enough volunteers to provide the listening ear the callers require.

“We really value the contributions from each and every one of our volunteers and we recognise that they help us to provide excellent care and support to people in Lancashire.

“Volunteering as a Night Owl will allow people to learn new skills, build on existing ones, meet new people and make a difference to so many lives in Lancashire!”

The Wellbeing and Mental Health Helpline is an out of hours telephone service available to anyone concerned about their own mental health or that of someone they know. The helpline provides emotional support to anyone experiencing distress and aims to empower callers through information to make their own choices about how their health care needs may be met. The service also signposts callers to additional services to help with overall wellbeing, including eating disorders, domestic violence and sleeping problems. The helpline is open Monday to Friday 7pm to 11pm and Saturday and Sunday 12 midday to 12 midnight. 

For more information about the vacancies within the Wellbeing and Mental Health Helpline service, please contact the helpline admin office on 01253 447900 or visit www.lancs-mentalhealthhelpline.nhs.uk.