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NHS staff awarded by the public for amazing care!

Posted on the 27th March 2018

A frontline NHS worker from Colne with Lancashire Care NHS Foundation Trust has been given an award for providing amazing care at the Trust’s annual Staff Awards ceremony.

Senior Learning Disability and Complex Needs Practitioner Zoe Yurek, who works in Lancashire Care’s Learning Disability and Complex Needs Team, was nominated for the Amazing Care Award by the mother of a young person who Zoe has cared for.

Kathryn Morgan, nominator of the Amazing Care Award, said:

“From the first time Zoe met my son she understood him and his complex needs. I have never seen anyone connect with him the way she does. Zoe has made a massive impact on our lives, all for the better. She is a very warm and caring lady with a huge heart. She makes me feel at ease and that nothing is too much trouble. Zoe has made me a better parent in what is a quite scary place sometimes. She has helped me to understand my son and what he needs, and I will be forever thankful to her for that.”

In 2017, Zoe introduced a novel initiative into her team that involved using a therapy dog to support young children with learning disabilities. The dog, a Shoodle called Ebony, was trained to add value in supporting language and communication, reducing anxiety, and helping with depression, emotional regulation, selective mutism and dog phobias.

Tanya Hibbert, Head of Operations for the Community Wellbeing Network at Lancashire Care NHS Foundation Trust, said:

This win demonstrates the selfless and amazing care Zoe provides to the children and families she works with. It is a testimony to how staff at our Trust and also within the NHS are passionate about providing quality care at the right time and in the right place. It is this type of people-centred work and lovely feedback from members of the public that really helps us understand the selfless work that our staff do on a day-to-day basis in making a difference to the lives of people.”

Zoe Yurek, Senior Learning Disability and Complex Needs Practitioner at Lancashire Care NHS Foundation Trust, said:

“I feel extremely humbled and delighted as well at the same time to have received this award. People are at the heart of everything that we do and I am truly excited and proud to be recognised for the work that we do with young people and their families. It makes me proud to work for the Trust and I look forward to continuing to do what I can to make a difference to the people we work with.”

Zoe received her award at the 9th annual Staff Awards ceremony held at The Village Hotel, Blackpool and was sponsored by Corporate Design Company Ltd, Fendix Media, Hempsons, the Innovation Agency, SF Taylor, Creative World, Priory Group of Companies and Newton. To view all the photos from the evening please visit www.flickr.com/photos/lancashirecare/albums/72157693135665031.