Feedback

If you wish to make a complaint or give a compliment, you can firstly discuss this with the nurse or therapist working with your child. If you feel that this is not appropriate, each CITNS teams has a Team Coordinator who would be the next point of contact, however if you wish to make a formal complaint or compliment you can follow the Trust process detailed on the website https://www.lancashirecare.nhs.uk/hearing-feedback-team or directly to the service.

As a service we welcome feedback regarding your experience, this can be given directly to the nurse or therapist providing the support or to the Team Coordinator as detailed above.

Special Needs School Nursing Service
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